Terms of Service
Effective Date: 2nd January 2024
Welcome to Fortune CMMS, a product of Genius Integral Systems ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of the Fortune CMMS Online System (the "Service").
By accessing or using Fortune CMMS, you agree to comply with these Terms. If you do not agree, please do not use the Service.
- Definitions
- "User" – Any individual or entity accessing Fortune CMMS.
- "Account" – A registered profile to access Fortune CMMS.
- "Subscription" – A paid plan for using Fortune CMMS services.
- "Data" – Any information uploaded, stored, or processed in Fortune CMMS.
- User Accounts & Access
2.1 Account Registration
- Users must provide accurate and complete information when registering.
- Account credentials must be kept secure. You are responsible for all activities under your account.
2.2 Account Termination & Suspension
- We reserve the right to suspend or terminate accounts that:
✅ Violate these Terms
✅ Engage in fraudulent or unauthorized activities
✅ Pose a security risk
- Users may request account deletion by contacting [support@geniusintegralsystems.com].
- Use of Fortune CMMS
3.1 Permitted Use
- The Service is intended for maintenance management and related business operations.
- Users must comply with all applicable laws when using the Service.
3.2 Prohibited Activities
Users must not:
❌ Misuse or attempt to gain unauthorized access
❌ Upload malicious software (viruses, malware)
❌ Engage in fraudulent or deceptive activities
❌ Share login credentials with unauthorized persons
We reserve the right to restrict or suspend access if violations occur.
- Subscription & Payment
4.1 Plans & Billing
- Fortune CMMS operates on a subscription-based model.
- Payments must be made per the selected plan's pricing.
4.2 Refunds & Cancellations
- Refunds are subject to our Refund Policy.
- Users may cancel their subscription, but no refunds will be issued for the remaining period.
- Data & Privacy
5.1 Data Ownership
- Users own the data they upload into the system.
- We do not claim ownership of user data.
5.2 Data Protection
- We implement security measures to protect data.
- Users are responsible for securing login credentials.
See our Privacy Policy for more details.
- System Availability & Support
6.1 Service Availability
- We strive to maintain 99.9% uptime but do not guarantee uninterrupted access.
- Downtime may occur due to maintenance, updates, or technical issues.
6.2 Technical Support
- Support is available via [support@geniusintegralsystems.com] and our helpdesk portal.
- Response times vary depending on the issue's urgency.
- Limitation of Liability
- Fortune CMMS is provided "as-is" and "as available".
- We are not liable for:
⚠ Loss of data due to user actions
⚠ System downtime or technical failures
⚠ Indirect, incidental, or consequential damages
- Our liability is limited to the amount paid for the Service.
- Intellectual Property
- All software, content, and branding of Fortune CMMS are owned by Genius Integral Systems.
- Users cannot copy, modify, or distribute Fortune CMMS without permission.
- Third-Party Integrations
- Fortune CMMS may integrate with third-party software.
- We are not responsible for third-party tools or services.
- Updates to These Terms
- We may update these Terms of Service at any time.
- Users will be notified of significant changes.
- Continued use of the Service implies acceptance of the updated Terms.
- Governing Law & Dispute Resolution
- These Terms are governed by the laws of the Republic of Kenya.
- Disputes will be resolved through negotiation. If unresolved, they may proceed to arbitration.
- Contact Us
For any questions, contact us at:
📧 Email: [support@geniusintegralsystems.com]
🌍 Website: [www.geniusintegralsystems.com]
📍 Address: Kitengelame
